HMRC Correspondence and Enquiry Support for MTD Taxpayers
An HMRC letter, penalty notice or compliance check is stressful and time-sensitive. ABM Chartered Accountants provides HMRC correspondence and enquiry support as your authorised agent, reading every notice, responding within the deadline and representing you until the matter is closed.
Every HMRC Letter Handled by Your Agent
HMRC correspondence and enquiry support covers everything HMRC sends about your Making Tax Digital obligations: penalty point notices, queries on quarterly updates, requests for records, compliance checks on digital links and software, and enquiries into your final declaration. We assess each letter, explain what it means and what is at stake, gather the evidence, and respond on your behalf through HMRC’s agent channels.
Where penalties are wrong or a reasonable excuse exists, we prepare and submit the appeal, request an HMRC review and escalate to the tax tribunal if needed.
Related Making Tax Digital Services
Enquiry support is easier when records and submissions are already sound. These related services reduce the chance of HMRC contact and provide the evidence needed if it happens.
Compliance Reviews
Periodic checks that records, software and submissions still meet HMRC requirements.
Digital Record Keeping
HMRC-compliant digital records maintained monthly from first entry through to every submission.
HMRC Account Management
Your HMRC online account monitored, updated and reconciled by your authorised agent.
Quarterly Updates
Cumulative quarterly updates prepared, checked and submitted before every 7th deadline.
Final Declaration
Year-end adjustments, reliefs and your MTD tax return filed by 31 January.
MTD for ITSA
Complete MTD for ITSA service for sole traders and landlords above the threshold.
Why Let ABM Deal With HMRC
Deadlines never missed: HMRC letters carry strict response dates. We log, action and respond to each within time.
Penalties challenged: Points and charges issued in error or with reasonable excuse are appealed with proper evidence.
Checks kept narrow: We provide exactly what HMRC asks for, professionally presented, so checks do not widen.
Interest minimised: Disputed or unaffordable liabilities are managed with time to pay arrangements before interest builds.
You stay informed: Plain-English updates at every stage, with no jargon and no surprises.
HMRC Enquiry Support Across the UK
ABM Chartered Accountants handles HMRC correspondence and enquiries from our Canary Wharf office in London for sole traders, landlords and businesses in Manchester, Birmingham, Leeds, Glasgow, Bristol, Sheffield and across the UK.
Enquiry Support for Every Sector
We represent landlords facing property income queries, contractors with status and expense questions, construction firms in CIS and reverse charge checks, hospitality businesses with cash takings reviews, healthcare professionals and e-commerce sellers.
Why Choose ABM for HMRC Correspondence and Enquiries
Agent Channel Access
We deal with HMRC through agent helplines and online services, which resolve issues faster than the public routes.
Appeals Prepared Properly
Reasonable excuse appeals are built on evidence and precedent, not a hopeful letter, improving the chance of success.
Calm Experienced Handling
Our team has managed VAT, Self Assessment and MTD enquiries for years and knows how officers work.
How We Work
Initial Consultation
Set Up and Onboard
Ongoing Support
We provide regular reviews and proactive advice to keep your finances optimised and HMRC-compliant.
Get in Touch Today
Whether you need help with your tax return, payroll, VAT, or business advisory, our qualified UK accountants are ready to provide clear, practical guidance for your specific needs.
Book a Consultation
Fill in the form below and one of our expert accountants will contact you promptly to discuss your accounting and tax requirements.
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HMRC Enquiry Support FAQs
Answers to common questions about dealing with HMRC letters, penalties and compliance checks relating to Making Tax Digital.
What should I do with an HMRC letter?
Send it to us the same day. We identify the type of notice, the response deadline and the risk, then tell you what evidence we need. Do not reply yourself until we have reviewed it.
Can MTD penalty points be appealed?
Yes. HMRC’s decision letter explains how to request a review. A successful appeal usually requires a reasonable excuse such as serious illness or a technical failure outside your control.
Do inaccuracy penalties apply to quarterly updates?
No. Inaccuracy penalties do not apply to quarterly updates, only to the annual tax return under MTD, in the same way they applied to Self Assessment returns. Estimates in updates are permitted.
What happens in an MTD compliance check?
HMRC asks for evidence of compatible software, digital records and digital links, and may review specific transactions. We compile the evidence, attend any meeting and manage all correspondence.
What if I cannot pay the tax demanded?
We can arrange a time to pay agreement with HMRC. In your first MTD year you have 30 days from the due date to pay or agree a plan before late payment penalties apply.
How long does an HMRC enquiry take?
Simple queries close within weeks once the right information is supplied. Full compliance checks can take several months. We keep the scope narrow and push for closure at every stage.