Credit Control Services for UK Businesses That Deserve Faster Payment
Late payments damage your cash flow, your planning, and your ability to grow. ABM Chartered Accountants provides outsourced credit control that chases every overdue invoice professionally, reduces your debtor days, and gets your money into your account where it belongs.
Persistent, Professional Chasing That Gets Results
Credit control is the process of making sure your customers pay you on time. It sounds simple, but most businesses either chase too late, too softly, or not at all. ABM Chartered Accountants runs a structured credit control process that follows up on every invoice, at every stage, until the money arrives.
Our ICAEW and ACCA qualified accountants send payment reminders before the due date, follow up immediately when invoices become overdue, escalate through formal letters when needed, and report to you regularly on cash collected, debtor days, and the status of every outstanding balance on your ledger.
What Our Credit Control Service Covers
From chasing invoices to escalating aged debt, here is how ABM Chartered Accountants turns your outstanding invoices into cash and keeps your debtor book under control.
Invoice Chasing
Following up on every unpaid invoice with timed calls, emails, and letters on your behalf.
Payment Reminders
Sending professional reminders before and after the due date to prompt payment without delay.
Debtor Management
Monitoring your full debtor book to keep every outstanding balance visible and under control.
Credit Terms Review
Reviewing your payment terms and credit policies to reduce risk and speed up cash collection.
Aged Debt Escalation
Escalating overdue accounts through formal demand letters, payment plans, or recovery referral.
Cash Collection Reporting
Reporting weekly or monthly on cash collected, debtor days, and the status of overdue accounts.
Stop Chasing Payments and Start Collecting Them
Late payment is the single biggest cash flow problem facing UK businesses. It forces you to dip into reserves, delay your own payments, or borrow to cover the gap. ABM Chartered Accountants removes the burden by running credit control for you, consistently and professionally, so your cash arrives when it should.
Outsourced credit control also changes the dynamic with your customers. When chasing comes from your accountants rather than your own team, it carries more weight and keeps your commercial relationships intact. Your customers get a professional reminder, not an awkward conversation with the person who also sells to them.
Credit Control for Businesses Right Across the UK
Based in Canary Wharf, London, ABM Chartered Accountants provides outsourced credit control to businesses throughout the UK. We chase your debtors consistently regardless of where they are located.
Credit Control for Every Business Sector
We provide credit control for businesses in professional services, construction, retail, e-commerce, property, hospitality, technology, and trades. Every sector has its own payment culture, and we handle them all.
Why Businesses Choose ABM for Credit Control
Chartered Credit Control Team
ICAEW and ACCA qualified chasing your overdue invoices.
Debtor Days Reduced
Consistent follow-up that gets your cash in faster.
Relationships Preserved
Professional chasing that protects your customer relationships always.
How We Work
Initial Consultation
Set Up and Onboard
Ongoing Support
We provide regular reviews and proactive advice to keep your finances optimised and HMRC-compliant.
Get in Touch Today
Whether you need help with your tax return, payroll, VAT, or business advisory, our qualified UK accountants are ready to provide clear, practical guidance for your specific needs.
Book a Consultation
Fill in the form below and one of our expert accountants will contact you promptly to discuss your accounting and tax requirements.
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Frequently Asked Questions
Here are answers to the credit control questions we hear most often. Contact our team for tailored guidance.
What is credit control?
Credit control is the process of ensuring your customers pay you on time. It involves sending reminders, following up on overdue invoices, managing your debtor book, reviewing your payment terms, and escalating persistent non-payers. ABM Chartered Accountants handles this entire process on your behalf.
How does outsourced credit control work?
We access your accounting system, identify overdue and upcoming invoices, and run a structured chasing process using calls, emails, and letters. You receive regular reports on what has been collected, what is still outstanding, and what has been escalated. It runs in the background without taking your time.
Will my customers know it is outsourced?
That depends on your preference. We can chase invoices in your company name so the process looks entirely internal, or we can contact customers as your appointed accountants, which often carries additional weight. ABM Chartered Accountants adapts the approach to suit your relationships.
What happens with customers who refuse to pay?
For persistent non-payers, we escalate through formal demand letters and negotiate payment plans where appropriate. If the debt remains unpaid, we can support you with a statutory demand or referral to a specialist debt recovery firm. We advise on the best approach at each stage.
How quickly can you reduce our debtor days?
Most businesses see a measurable improvement within the first two to three months of starting outsourced credit control. The speed of improvement depends on how overdue your current debtor book is and how consistently chasing has been done previously. Early results are typically significant.
How much does credit control cost?
Fees depend on the number of customers, the volume of invoices, and the level of chasing required. We offer transparent, fixed monthly pricing. The cost is typically recovered many times over through faster cash collection. Contact ABM Chartered Accountants for a quote.